Our practice operates an in-house procedure to handle complaints fairly and efficiently. If you have a complaint or suggestion about our services, our Practice Manger will be happy to assist you. Complaints should Ideally be made in writing and addressed to the Practice Manger. However, if you are unable to write a letter, please contact the practice by phone and our team will be happy to help you”.
If you have a suggestion or feedback then you can contact us via the ‘contact us‘ section on the website or by calling the practice. Whilst we are unable to provide a detailed response or outcome to every message, all feedback and suggestions are carefully considered and used to help us improve our services wherever possible.