NHS 111 helps get people the right physical and mental health advice and treatment when they need it. You can ring them directly, or we may advise you to ring them if we have reached our safe working capacity for the day.
A specialist health advisor will collect some information from you about your symptoms. They will then direct you to the service that can best help you. They might suggest:
- Calling 999 or going to A&E in an emergency
- Going to an urgent treatment centre
- Seeing an out-of-hours GP or Advanced Clinical Practitioner
- Booking a callback from a nurse
- Getting urgent specialist support for dental or mental health problems
- Contacting your own GP surgery, or booking you in directly with your GP surgery for a telephone assessment
- Seeing your local pharmacist
- Looking after yourself safely at home
If you are struggling to cope with your mental health then you can contact the Derbyshire Mental Health Helpline and Support Service any time by calling 111and selecting mental health option 2.