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Amber Pharmacy

THE CHANGE FROM DISPENSARY TO PHARMACY

 

For many years the Arthur Medical Centre has provided a Prescription Dispensing Service.  The regulations for such a service allow dispensing to patients of the surgery but only those that live more than one mile from a pharmacy.  Other items cannot be supplied.  These limitations do not apply to a Pharmacy but then a quite different facility is required and a Pharmacist must be in attendance during all opening times.  After consideration of all aspects the Practice decided to invest in the necessary pharmacy requirements in order to provide an expanded service.

 

During 2007 our application to open a Pharmacy was approved and on the 25th February 2008 the new Pharmacy (named Amber Pharmacy) opened.  Customers are now served in a purpose built shop area with access to a separate room to allow any specific consultations to be held in privacy.  Whilst the premises are within the same building there will be separate entrances to the Pharmacy and the Practice just inside the main front door.

 

In general Amber Pharmacy will:-

 

  • Provide prescription dispensing for all patients that choose to use this service irrespective of where they live in relation to other pharmacies.
  • Provide prescription dispensing services for those that are not registered as patients.
  • Stock non-prescription medications for sale.
  • Stock a variety of related pharmacy shop items.
  • Over time offer additional services such as smoking cessation.
  • Continue to provide a delivery service.

 

We do believe that this change will bring about an improved service for patients and in many ways patients will be served “at the counter” in much the same way as before but with access to a greater range of products and services.  However some elements of processes such as ordering prescriptions and some aspects of queries about medication must remain within the Practice.  This will involve a few changes but we are endeavouring to provide clear direction and advice to help patients accordingly.

 

To contact Amber Pharmacy directly by telephone please call 01332 782 844